Terms and Conditions (Online agreement)
ONLINE BOUTIQUE RIZATA.COM
Terms
Prices and availability are subject to change without prior notification. The Online Agreement between us as a merchant and you as a consumer regarding a specific purchase starts when we receive your order and confirm the availability of the product you would like to buy at the specified price. In this case we guarantee to dispatch the product in agreement with the terms specified in section “Shipping and Returns” and the price of the product will not be changed without your permission.
The delivery time cannot exceed five working days for parcels in Bulgaria and twenty-two days for the rest of the world. If you would like your order to be dispatched by express mail, please state so (prepayment will be required).
Delivery prices will be added to the price of the goods – see section “Shipping and Returns”.
You can return goods purchased from rizata.com within 14 days from the date of delivery, provided they have not been used and labels have not been removed. You can receive an exchange or refund. When you choose the former option you will not have to pay the delivery charges again. In case you would like a refund please send us your bank account details since all the transactions will be made through bank transfer.
N.B. We will return the money only to the person who placed the original order and made the payment.
Please be aware that express courier service staff could ask you for proof of identity when the shipment is delivered in order to avoid misuse and confusion. We advise you to keep the receipt express courier service staff will give you when they deliver your parcel.
N.B. We have made every possible effort to describe all products in our boutique accurately and in detail. Despite that, we would like to apologise for any possible inaccuracy.
Our Guarantee
All goods purchased from rizata.com can be returned within 14 days from the date of delivery provided they have not been used and labels have not been removed. You can receive an exchange or refund. When you choose the former option you will not have to pay the delivery charges again.
